Why AI is both a threat and a risk for telcos
AI's dual role in telecom fraud Why artificial intelligence is both a threat and a shield for telcos |
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| Dear Vitus
We're pleased to share our latest publication, AI's dual role in telecom fraud, highlighting global trends in how artificial intelligence is reshaping both the threats and defences in telecommunications.
Fraud remains a persistent challenge in telecoms, and the growing adoption of AI by fraudsters is amplifying the frequency and impact of fraud. In Nigeria, where telecoms act as a key gateway to financial services through USSD and some are moving into fintech, these evolving risks place added pressure on operators.
This publication examines what these shifts mean for operators in our local market and how they can stay ahead by adopting proactive, AI driven fraud management strategies.
Insights include: How AI is enabling more sophisticated fraud schemes, from deepfake social engineering to automated attacks The emerging role of AI powered detection and monitoring tools in strengthening fraud prevention frameworks, and Practical steps for telecom operators to balance innovation, resilience, and customer trust in an AI driven fraud ecosystem.
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